Innkeeper FAQs
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Answers to some common questions about your membership

General Questions:
How do I contact FBBI?
How do I get more member inn brochures?
How do I get changes made to my FBBI website listing?

Who are the FBBI Board members?
When is the next FBBI meeting that I can attend?
What services does FBBI provide to Aspiring Innkeepers?
Who are the Vendor Members? How can they help me?

FBBI Quality Standards:
What are the FBBI licensing requirements?

Benefits & Programs:
How does the FBBI Gift Certificate program work?

How do I get more brochures?
You can call 561.223.9550 or e-mail

How do I make changes to my FBBI website listing?
You can login and anytime and makes changes to your property's listing by clicking here: .

How does the FBBI Gift Certificate program work?

FBBI sells gift certificates, which can be used at all member inns throughout the state. Gift certificates are sold in $100 increments. A handling fee is added to cover the costs of credit card processing and priority shipping for each order. The guest will present the certificate to the innkeeper in place of cash and you will then submit the certificates to the FBBI office for 100% reimbursement. FBBI markets this program throughout the year via press releases, the internet site and the membership brochure. Any profit from the program goes directly into additional marketing and advertising for the association. Gift Certificates are valid for one year from date of purchase. FBBI keeps no commission from the sales of gift certificates. Through the marketing and sales of its association gift certificates, FBBI is bringing potential new inn-goers to its member inns year round.

Gift Certificate Policies: 
- Member inns are reimbursed at 100% of the certificate value.
- Your own policies regarding pricing, minimum stays, taxes, room availability, etc. all remain in effect. The guest simply presents their certificate(s) as they would cash or a traveler's check. The guest must pay any remaining balance by your normally accepted methods - i.e., credit cards, checks, etc.

Simply mail the certificates to FBBI at P.O. 1209, Starke, Fl  32091, and you will be mailed a check. Please mail your certificates promptly (especially if the expiration date is quickly approaching!). Member Inns will not be reimbursed for honoring expired gift certificates.

The only restrictions are:
The certificate must not have expired at the time of the guest's stay.
Your FBBI membership must be in good standing with all current dues paid.
That's it. It's simple and easy.

How do I contact FBBI?
Please see the "contact us" section of the website to direct specific requests/questions. For general information e-mail or call:
Telephone: 561.223.9550
Mailing address:
P.O. Box 1209
Starke, FL  32091

What are the licensing requirements for a FBBI Member?
Prospective members are required to provide the following licenses and materials upon application:
Business and Professional Regulations - FL Division of Hotels & Restaurants permit
Business and Professional Regulations - FL Food Manager's License
Business and Professional Regulations - FL Food Handler's Permits for all applicable employees
Florida state tax ID number

What services does FBBI provide to Aspiring Innkeepers?
FBBI offers Aspiring Innkeeper Workshops twice a year.  Check Events page for dates and times.

Who are the Vendor Members? How can they help me?
Rather than inn owners and innkeepers, Vendor Members are individuals or companies that show their support of FBBI through membership. Many of these companies are suppliers to the bed and breakfast industry (towels, soaps, insurance companies, real estate agents, consultants, etc.). These dues paying members are entitled to all the privileges of the Association and receive all copies of FBBI newsletters and general correspondence.

We ask that FBBI members consider Vendor Members first when making purchasing decisions.

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