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QUALITY STANDARDS REVIEW
Inspection Form
Revised January 2007 |
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The purpose of the FBBI Quality Standards Review is to ensure guests a consistently comfortable, quality experience when visiting any member inn. Local code and regulations supersede any and all of the following criteria. Some Historical Properties may be exempt from certain criteria based on local ordinances. Check with your local officials and be prepared to show proof of exemption to inspector.
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Name of Inn: ______________________________________________________________________
Address: __________________________________________________________________________
Contact: __________________________________________________________________________
Phone: _______________________________ FAX: _______________________________________ |
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| Inspector will need to see copies of the following items to verify compliance. Please have them ready for her to see. If you have questions, call the association office at 800-524-1880. Cost of the inspection is $90. Where necessary, member inns may be asked to provide the inspector with complimentary lodging. Check should be made payable to 'FBBI' and should be given directly to the inspector or mailed in to the office in advance. |
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| BPR - FL Division of Hotels & Restaurants permit
BPR - FL Food Manager's License
BPR - FL Food Handler's Permits for all applicable employees
Florida state tax ID number
Current brochure |
| Type of breakfast served: Full __________ Continental __________ Pre-packaged __________ |
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| ADMINISTRATIVE / HEALTH / SAFETY |
| Rates, inn policies and cancellation policy information provided to guests in writing |
| 24 hour coverage for in-coming calls |
| Phone provided for guest use with emergency numbers posted nearby. |
| Guests must be informed in writing on how to contact innkeepers whenever they are off the premises. |
| Published materials (website, brochure, etc.) accurately reflect property, number of rooms, services and amenities. |
| On-site pets disclosed to guests in all materials. |
| FBBI comment cards available to all guests. |
| Reservations desk neat and orderly if in view of guests |
| Guests are informed of inn policy regarding when/if doors are locked and how access is provided |
| Locks on all windows |
| First aid kit available for emergencies |
| KITCHEN AREA |
| All equipment and work surfaces in the licensed kitchen appear to be clean, neat, well-maintained, and free from clutter. |
| HOSPITALITY AND SERVICE |
| Innkeeper present to greet guests |
| Fresh towels and maid service available daily |
| Ironing board and iron available for guest use |
| Reading material available |
| Host and staff should be friendly, warm and personable. Opportunities for interaction between guests and hosts should exist. |
| Information available on area restaurants, attractions, and services |
| PROPERTY EXTERIOR |
| Well-maintained grounds and gardens. Good weed control. No dead plants or trees. |
| Safe entry & walkways in good repair and easily seen, free of clutter. |
| Building exterior clean, no peeling paint, broken windows, torn screens or broken shutters, no excessively dirty areas or wood/brick/masonry deterioration. |
| Garbage, building materials, lawn equipment, etc. to be out of sight. |
| Decks, gazebos, porches to be in good repair, no splintering or breakage, banisters and railings to be firmly attached, no peeling paint |
| Patio furnishings, swings, rocking chairs, etc. in good repair with no splintering, breakage or peeling of paint. Cushions may not be torn, dirty or have excessive fading. |
| Guest parking: adequate number of spaces & lighting |
| Identity sign easily seen by approaching guests, free of obstructing foliage or fencing |
| If on premises, swimming pools, spas, tennis courts, or other recreational facilities must be well?maintained and meet general standards of safety, quality, and cleanliness. |
| DINING AREA |
| Walls, ceilings & moldings clean and in good repair |
| Furnishings to be maintained in clean, good condition with adequate seating for number of guests |
| Adequate room lighting |
| Floor & floor coverings are clean & in good repair |
| Clean, wrinkle free linens without stains or excessive wear. |
| China, glassware and flatware stored in sanitary manner, to be free of stains, chips, and cracks. The use of plastic & paper products is discouraged. |
| COMMON AREAS |
Indoors ______
Outdoors ______ |
| INDOORS |
| Walls, ceilings & moldings clean and in good repair. |
| Carpets and floors vacuumed, swept, or mopped, including corners and along baseboards. |
| Comfortable and well-maintained furnishings. Available seating should be appropriate for size of property and typical number of guests. |
| Adequate lighting in reading areas - 75 watt bulb minimum. |
| Windows clean, no cracks, with well-maintained glazing. Window coverings clean with no excessive fading or wear. |
| Lighting fixtures, ceiling fans, walls and corners, etc. free of dust, cobwebs, excessive hand or dirt marks. |
| OUTDOORS |
| If common areas exist outside only, all items under Property Exterior are of additional importance. Comfortable seating must be available appropriate for the size of property and typical number of guests. |
| BEDROOMS SECURITY |
| Smoke detectors in each bedroom, as well as hallways |
| All guestrooms equipped with security lock |
| Flashlights or emergency lighting provided in each room |
| Locks on windows |
| Emergency procedures, exit diagram and location of fire extinguishers posted in guest rooms |
| If telephones are available in rooms, emergency numbers must be posted on or near them |
| Windows must open easily in case of emergency. |
| FURNISHINGS |
| Primary bed with box springs & mattress in good condition - no sagging, no broken sides of mattress frames |
| Bed frames should be high quality wood, brass or iron. Headboards are required except in specific decorative situations |
| Box springs should be covered either with dust ruffle or fitted covering |
| Luggage rack or equivalent bench space |
| Lighting on both sides of primary bed (min. 75 watt bulbs) at an appropriate height for reading while propped up in bed |
| Lighting by each reading chair (min.75 watt bulb) |
| Bedside table on each side of primary bed except in specific decorative situations. Adequate shelf space and lighting is required regardless if table is provided. |
| Dresser or other adequate drawer space |
| Acceptable furnishings may vary based on typical use of property, but should include multiple options for comfortable seating and various tasks. |
| COMFORT / AMENITIES |
| Guest bedrooms should be individually decorated, attractive, and in keeping with current styles and standards |
| No personal items of innkeeper stored in closets or drawers. |
| At a minimum, 2 sheets; mattress pad; 2 pillows; pillow cases; pillow protectors; blanket, and suitable coverlet shall be provided. Must be clean and in good repair with no signs of excessive wear, fading, stains or fraying. |
| Closet or wardrobe with a minimum of 6 wood/plastic hangers plus 2 pant/skirt hangers. No wire hangers. |
| Provide extra blanket and pillows in each room stored in clean condition, covered, free from mildew or dust |
| Bed linens changed upon check-out or every third day for extended stays |
| Lined wastebasket |
| Facial tissue |
| Alarm clock |
| Easily accessible electrical outlets |
| Heating and ventilation adequate for climate. |
| Window coverings provide privacy and some light control |
| HOUSEKEEPING |
| All surfaces clean and dust and mildew free, including but not limited to furniture, upholstery, window sills, baseboards, mini-blinds, curtains, chair rails, knick-knacks, ceiling fans, bureau and nightstand drawers, decorative items, silk and real plants, etc. |
| If bed has canopy, it must be clean and free from dust |
| Floors & floor coverings clean & in good repair, no staining, damage or excessive wear, thoroughly vacuumed, including under bed and into corners. |
| All window coverings should be clean and free from dust, stains, tears, or excessive wear |
| All lampshades clean and in good condition |
| Heat and return ducts to be dust and dirt free |
| Walls, switch plates and ceiling must be clean without cobwebs, dust or excessive dirt marks |
| Closets must be clean, vacuumed/swept, and odor free |
| Rooms must be fresh smelling, free of excessive odors from deodorizers, cleaning agents, or fragrant items such as potpourri. |
| BATHROOMS FURNITURE / FIXTURES |
| Bathroom must have a fully functioning tub and/or shower, toilet, and sink. The sink may be located in bedroom area. |
| Fixtures must be clean & in good repair - no rust, mildew, drips, stains or chipping |
| Privacy enclosure on shower/tub (door or curtain) |
| Shelf space adequate for toiletries near the sink |
| Adequate general lighting |
| Mirror at sink with ample light for shaving/make-up |
| GFI electrical outlet convenient to mirror |
| Tub and shower caulking and tile must be in good condition |
| Rubber mat must be available for use on any non-skid-resistant surface |
| Carpet may not be used in toilet area |
| Proper ventilation by exhaust fan or window |
| Towel bars to be in good condition and firmly affixed to the wall in close proximity to shower and/or tub and vanity area. Towel caddies or freestanding racks to be in good condition and firmly positioned. |
| Hooks or racks to be provided for robes or clothing |
| Water pressure must be adequate and quantity of hot water must be adequate for maximum number of guests |
| Window coverings must provide complete privacy, be clean and in good repair |
| Hall and adjoining baths must have lock on inside |
| HOUSEKEEPING |
| Must be maintained at highest level of cleanliness with no mildew, dust, rust, soap scum, stains, or grimy film on fixtures, ceiling, walls, or floors |
| Shower/tub door or curtain must be clean, free of tears, mildew or stains |
| Must be fresh smelling, free of odors from dirt, mildew, mold, poor sanitation, faulty plumbing, or heavy deodorizers |
| Wastebasket must be lined and emptied daily |
| Floors must be clean and in good condition. Grout and tile must be maintained properly and linoleum must not curl up, have major tears or excessive staining. |
| AMENITIES / TOILETRIES / SUPPLIES |
| Clean drinking glasses daily - may be in bedroom instead. If stored in bathroom, glass should not be used. Glass or cup must be covered or turned upside-down on a clean, sanitary surface. |
| Night light |
| Large bath towel, hand towel and washcloth for each guest, changed daily unless requested otherwise |
| One cloth bath mat provided |
| Towels of good quality in good repair with no stains, ragged edges or fraying, or excessive fading. Towels to be of adequate size for average adult. |
| Good quality toilet tissue with extra roll available to guest. |
| Facial tissue provided |
| At least one 1-½ oz bar of individually wrapped bath soap to be available for guest. |
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